Empowering Seamless Remote Work & Boosting Productivity
Client Overview
- Industry: Commercial Lighting and Controls
- Size: 32 employees
- Location: Primarily based in Washington State, serving the Northwest region
- Core Services: Indoor and outdoor commercial lighting, controls, and residential lighting
The Client
ERW Lighting, a leading manufacturer’s representative for commercial lighting and controls, has been serving clients across Washington State
and the Northwest region for over 50 years. With a team of 32 professionals, ERW specializes in providing innovative outdoor and indoor lighting solutions, catering to commercial and select residential projects. Their commitment to excellence extends to their operations, ensuring seamless integration of technology to support their growing business needs
The Challenge: Inefficient IT & Remote Work Struggles
ERW Lighting, a trusted name in commercial lighting solutions for over 50 years, was facing increasing frustration with its IT infrastructure:
- Outdated VPN System: Remote access was slow and unreliable, causing productivity losses for their hybrid workforce.
- Unresponsive IT Support: A transactional, pay-per-incident IT model led to delays and unpredictable costs.
- Operational Disruptions: Employees spent valuable time troubleshooting IT issues instead of focusing on business growth.
With a growing team and a need for seamless collaboration between inside sales, field teams, and remote employees, ERW needed a modern, scalable, and secure IT solution.
The Solution: SkyDesk365 – A Game Changer for ERW
Covenant Technology Solutions introduced SkyDesk365, a secure, cloud-based Desktop-as-a-Service (DaaS) solution tailored for modern businesses.
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Seamless Remote Access
No more frustrating VPNs. Employees securely log into their workspace from any device, anywhere.
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Enhanced Security & Reliability
Proactive IT support, real-time threat monitoring, and Microsoft 365 integration protect ERW’s data.
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Predictable IT Costs
A contract-based pricing model eliminates surprise fees, ensuring budget-friendly IT management.
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Boosted Productivity
Employees can focus on delivering lighting solutions instead of troubleshooting tech issues
SkyDesk365 has been a game changer for our operations. It allows us to work seamlessly between home and office without worrying about IT disruptions. Covenant’s team feels like a part of ours—they’re always responsive and proactive in finding solutions for us.
— Karina Newell, Principal, ERW Lighting
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Future-Ready with SkyDesk365 & Covenant Technology Solutions
ERW Lighting is now positioned for sustainable growth with a flexible and secure IT environment that supports its evolving needs.
Want to eliminate VPN frustrations and IT headaches?
Why Covenant Technology Solutions?
For over 20 years, Covenant Technology Solutions has helped businesses secure, optimize, and modernize their IT environments. Our expertise in Microsoft solutions, cybersecurity, AI, and compliance ensures your business is always ahead of the curve.
20+ Years of IT & Cloud Expertise
Since 2002, we’ve helped businesses modernize infrastructure, improve security, and maximize IT investments.
Microsoft & Acronis Premier Partner
Our close partnerships with Microsoft, Acronis, and top cloud providers mean you get enterprise-grade solutions tailored to SMBs.
Cyber-Hardened Cloud Migration with Fortify
We don’t just move your servers—we secure them with our proprietary Fortify solution, ensuring advanced threat protection, compliance enforcement, and continuous monitoring.
Secure & Compliant IT Solutions
We integrate CIS18, Zero Trust, and AI-driven security into Microsoft 365 environments—so your business stays secure and audit-ready.
Local Support for Pacific Northwest Businesses
Unlike national IT providers, we understand the unique needs of businesses in the Pacific Northwest—providing personalized, proactive support.