Last Updated: February 26, 2025
1. Our Commitment to Privacy
Covenant Technology Solutions (“Covenant,”) “we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website (“Website”) or engage with our services.
We recognize the importance of maintaining your privacy and ensure transparency in how we manage your personal data. This policy applies to all data collected through our Website, services, and interactions with Covenant.
2. Information We Collect
We collect and process the following types of personal data:
- Personal Identifiable Information (PII): Name, email address, phone number, mailing address, company details, and job title.
- Account and Transaction Data: Information related to purchases, service requests, and account preferences.
- Technical Data: IP addresses, browser types, operating systems, device identifiers, and interaction data (e.g., log files, page visits, and referral sources).
- Cookies & Tracking Data: We use cookies and similar tracking technologies to improve your user experience and analyze site performance. (See Section 7 for details.)
3. How We Use Your Information
We use the collected data to:
- Provide and improve our services, including IT support, cloud solutions, cybersecurity, and compliance offerings.
- Process transactions, respond to inquiries, and provide requested materials.
- Send essential security updates, product announcements, and service changes.
- Conduct analytics and improve Website performance.
- Comply with legal obligations and enforce our terms of service.
- Prevent fraud, unauthorized access, or other malicious activities.
4. Sharing & Disclosure of Information
We do not sell your personal data. However, we may share data in the following cases:
- Third-Party Service Providers: We partner with Microsoft, Acronis, AWS, and other vendors to provide cloud and cybersecurity services. These partners are required to follow strict data protection guidelines.
- Legal Compliance: If required by law, court order, or regulatory authority, we may disclose your data to comply with legal obligations.
- Business Transfers: In case of mergers, acquisitions, or business restructuring, user data may be transferred as part of corporate assets.
- Marketing & Analytics: We use Google Analytics and similar tools to analyze usage trends and improve our services. You can opt out of tracking via browser settings.
5. Data Security & Protection
Covenant Technology Solutions follows industry best practices to secure your information, including:
- Zero Trust Architecture: Strict access controls and authentication policies.
- CIS 18 Security Framework: Compliance with leading cybersecurity standards.
- Encryption & Secure Storage: Data is encrypted in transit and at rest.
- Regular Security Audits: Ongoing risk assessments to identify and mitigate threats.
6. Your Privacy Rights
Depending on your location, you may have the following rights:
- Access & Portability: Request a copy of your personal data.
- Correction & Deletion: Update incorrect information or request deletion.
- Marketing Preferences: Opt out of promotional emails or targeted advertising.
- Restrict Processing: Request limited processing of your data.
- California (CCPA) & EU (GDPR) Rights: Users in these regions have additional protections regarding data access, deletion, and portability.
To exercise your rights, please contact us at privacy@covenant-tech.net
7. Cookies & Tracking Technologies
Our Website uses cookies to:
- Store preferences and improve website functionality.
- Analyze visitor behavior through analytics tools.
- Deliver relevant ads based on browsing history.
You can manage or disable cookies in your browser settings. However, some features may not function properly if cookies are disabled.
8. Third-Party Links & External Sites
Our Website may include links to third-party sites. We are not responsible for their privacy practices and encourage you to review their policies before providing personal data.
9. Data Retention Policy
We retain personal data for as long as necessary to:
- Provide services and fulfill transactions.
- Comply with legal and contractual obligations.
- Support cybersecurity audits and compliance programs.
When data is no longer required, we securely delete or anonymize it.
10. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Changes will be reflected on this page with an updated “Last Updated” date. We will notify you of significant changes via email or website notice.
11. Contact Us
For questions or concerns about this Privacy Policy, please contact us:
- Email: privacy@covenant-tech.net
- Mailing Address: Covenant Technology Solutions, 15 82nd Drive, Suite 140, Gladstone, OR 97027
By using our Website or services, you acknowledge that you have read and understood this Privacy Policy.
Thank you for trusting Covenant Technology Solutions.